Trust & Safety · San Francisco

I'm Carly — I design scaled policy solutions for high-stakes online harms.

I work at the intersection of policy design and measurement. I think a lot about how human values become content rules, how those rules operate at scale, and whether they actually reduce harm. At the Meta Oversight Board, I lead technical research evaluating the impact of safety decisions. Before that, at the Stanford Internet Observatory, I conducted influence operations research that informed both platform policy and public understanding of online abuse. Now I'm bringing that same framework to AI safety, where the questions of how to measure and mitigate harm are still being defined. My work has been cited by The New York Times Editorial Board and published in Journal of Online Trust and Safety, Lawfare, and Brookings.

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Carly Miller

About

Born and raised in the Bay Area. Outside of thinking about Trust and Safety, I enjoy all the classic Bay Area things — cycling, hiking, and trail running.

Influence Operations AI Safety Evals Content Moderation Disinformation Platform Policy

Research & White Papers

Threat Investigation Reports

Invited Talks

TrustCon July 2024

"Burden of Proof: Lessons Learned from Regulators from the Oversight Board's Implementation Work"

Presented key findings from our paper on tracking impact of Oversight Board recommendations.

RightsCon June 2021

"Ballots, Bots, and BS: How to Restore Trust in American Elections"

Spoke alongside Secretary of State Jocelyn Benson and Commissioner Thomas Hicks about misinformation during the 2020 US election.

Election Integrity Partnership March 2021

"The Long Fuse: Misinformation and the 2020 Election"

Presented key findings as lead of the policy chapter of the EIP report.

Hoover Institution July 2020

"Telling China's Story: The Chinese Communist Party's Campaign to Shape Global Narratives"

Presented to over 900 participants on the full spectrum of Chinese influence operations.

Stanford Cyber Policy Center January 2020

"Monitoring Disinformation in Taiwan: Evidence from the Lead Up to the 2020 Election"

Represented the Stanford Internet Observatory at CPC's seminar series.